TaxLaabh Return Policy & Refund Policy

At TaxLaabh, we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best accounting, financial or secretarial services through the internet. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future TaxLaabh, orders.

Not Satisfied? Let us know!

If you’re not satisfied with the service, please login to the LEDGERS Platform using the email address from which payment was made. In case you forgot the password, use the forgot password option to reset the password.

Select the Engagement, which is not upto your expectations and select Not Satisfied. We will escalate the engagement to the concerned Agent and Managers to speed up the process. Please note that while we would be able to control delays on our side, we will be unable to control delays on Government side or deficiencies in documents submitted. Hence, kindly bear with our team as we try our best to complete your engagement to the best of our ability.

30 Day Refund Policy

If an engagement is not progressing as per your expectations, you can request for a refund within 30 days of payment. After 30 days, you can request for the refund to be processed as a service credit – which can be used for any other future service.

Earned Fee & Cancellation Fee Deduction

Before processing any refund, we reserve the right to make a best effort to complete the service. In case you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to the government would be applicable. In case of change of service, the cancellation fee would not be applicable.

Hence, all refunds will be subject to a minimum of 20% cancellation fee. Further, if taxlaabh has spent the time and resources to complete the engagement or incurred any other fee, such fees will be deducted on best judgement basis by the company and the balance will be refunded. Under any circumstance, taxlaabh shall be liable to refund only upto 80% of the fee paid by the client.

Change of Service

If you want to change the service you ordered for a different one, you can request this change of service within 60 days of purchase. The purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with deducted and the next service will be launched. In case of change of service to the same value or a higher value, there will be no 20% deduction.

Request Refund

To initiate a refund request, please login to LEDGERS and select Get Help to get started. You will also be required to send an email to help@taxlaabh.com along with details of the transaction to begin the refund process. Refunds are normally processed within 3-5 weeks from the date of request along with all relevant information.

Penalty or Tax Payment

taxlaabh and its employees play the role of a corporate service provider. While, it is our responsibility to prepare the necessary filings, it is the clients responsibility to ensure accuracy and correctness. Hence, taxlaabh will not pay any penalties or taxes on behalf of its clients. Further, taxlaabh is not responsible or liable for any other cost incurred by the client related to the completion of the service that is out of scope.

Factors Outside our Control

We cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of taxlaabh, service. In some cases, a government backlog or problems with the government platforms (e.g. MCA website, Income Tax website, FSSAI website) can lead to long delays before your process is complete. Similarly, taxlaabh does not guarantee the results or outcomes of the services rendered by our Associates on Nearest.Expert platform, who are not employed by taxlaabh. Problems like these are beyond our control and are not covered by this guarantee or eligible for refund. Hence, delay in processing of your file by the Government cannot be a reason for refund.

Force Majeure

taxlaabh shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).

Refund and Cancellation policy

Our refund and cancellation policy allows for cancellations within 30 days of purchase for a full refund. Requests must be submitted via our customer service portal. After 30 days, cancellations are not eligible for refunds. Digital products and services are non-refundable once accessed. Terms apply.

There is no promise of Specific Performance

Please note that the experts on the platform www.taxlaabh.com and the team setindiabiz work in good faith to deliver their services to the best of their abilities. However, the performance of the service is subject to several factors, such as the quality of documentation, eligibility, and the discretion of government officers. Therefore, we do not guarantee any specific outcomes and cannot be held responsible for any adverse consequences that may arise from such outcomes. Additionally, please bear in mind that we cannot be held accountable for delays caused by circumstances beyond our control, such as national or departmental holidays, delays by the Government of India or state governments, acts of God, natural disasters, riots, sabotage, labour shortages, or technical failures.
If the government authorities reject your application for reasons beyond our control, we cannot process refund requests. If you choose to reapply after rejection, you will be required to pay 70% of the professional fees and 100% of the government fees, as well as any additional travel and miscellaneous expenses associated with the assignment. We will create a new order for you once we approve, provided you agree to these terms. Please note that government authorities may levy penalties or fees for any reason, and you are responsible for paying them. We will not be held accountable for any actions or penalties the government authorities impose. Please be aware that in professional services, time is a valuable asset, and every piece of advice or engagement during a call has a cost.

Cases for Full Refund

  1. If you decide to cancel your order, please notify us within 4 hours of placing the order or payment via email at help@setindiabiz.com. We will refund 100% of the amount received, provided we have yet to start working on the order or assigned the work to an expert.
  2. If you place an order by mistake or accidentally make multiple payments for the same order, or if you pay us more than the agreed cost of service, then you are entitled to a refund of the excess amount that we would have received.

Refund Process

Refund Process –

a) Simply fill up the Below Details with your Bank and IFSC Code or UPI and generate Refund Ticket No.

b) You will get a response from Our Billing Team via Email with your Refund Status in the next 4-5 business days.